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Account Plans

Simple, transparent pricing

Start free and scale as your team grows. No hidden fees — just the features your organization needs.

Looking for app-specific pricing? Browse apps →

Free

For individuals getting started.

Free

forever free

Get started free
  • 1 user seat
  • Access to Free apps
  • 1 active service request
  • Portal workspace
  • Organization workspace
  • Team management
  • API access
  • Priority support

Starter

For small teams and growing organizations.

$29/mo

$23/mo billed annually

per seat / month

Start free trial
  • Up to 5 seats
  • All Free apps + paid apps
  • 10 active service requests
  • Organization workspace
  • Team management
  • API access
  • Priority support
MOST POPULAR

Professional

For teams that move fast and need more.

$79/mo

$63/mo billed annually

per seat / month

Start free trial
  • Up to 25 seats
  • All apps + services
  • Unlimited service requests
  • Organization workspace
  • Team management
  • API access
  • Priority support (8 hr SLA)(Business hours)
  • SSO / SAML

Enterprise

For large organizations with custom needs.

Custom

Contact sales
  • Unlimited seats
  • All apps + services + SLAs
  • Unlimited service requests
  • White-glove onboarding
  • Dedicated account manager
  • API access
  • Priority support (2 hr SLA)
  • SSO / SAML
  • Contract & invoice billing

Need a custom plan?

Large teams, government, and regulated industries often have unique requirements. Our enterprise team will build a plan that fits.

Talk to sales

Frequently asked questions

What is a seat?

A seat is one user account within your organization workspace. The plan owner (admin) counts as one seat.

Can I mix plans for different users?

No — plans are per-organization. All users in your org share the same plan tier.

What happens when I exceed my seat limit?

You'll need to upgrade your plan before adding more members. Existing members won't be affected.

Do deals and discounts from the Marketplace apply here?

Marketplace deals apply to specific apps or services. Account plan pricing is separate. Enterprise customers can negotiate bundle pricing.

Can I switch plans at any time?

Yes — upgrades take effect immediately, downgrades take effect at the next billing cycle.